Privacy Policy

1. Privacy Policy

This privacy policy of Coffee Residence, an online food delivery service provided by Coffee Residence restaurant situated in Male City, sets out how Coffee Residence mobile application uses and protects information collected from application users. Coffee Residence is committed to ensure user privacy is protected. The business reserves the right to change this policy from time to time without further notice to Coffee Residence mobile application users.

2. User Identification and authorization

Application identifies and authorizes user for the purpose of placing an order and adding a product to favourite list. For this process, application collects following information;

  • Valid mobile number (valid and operational in the Maldives).
  • Valid email address
  • Full name
  • Address(s)
  • User Player ID (if opted for notification)

  • 3. Information Collected

    A valid mobile number is collected on the very first screen (Can be provided later if needed). To this mobile number, application shall send a 4-digit numberic one-time password which is then shall be used to verify the mobile number. After a successful OTP verification, user shall be prompted to provide full name, email and address for delivery.

    Application also uses third-party notification module, OneSignal Notification SDK, to identify and store a unique identification number inorder to identify the user device. This process is purely dependant to the application notification access granted to the application. At any moment, user can revoke the notification access given to the application. For more information about OneSignal privacy policy, please refer, User player id (Unique identification generated by Coffee Residence Mobile Application) identifying the user device ONLY to notification.

    4. Information Usage

    Coffee Residence may obtain the above information for the following purposes which includes but not limited to:

  • To send notifications of product promotions, coupons and special offers.
  • To send notifications of news of latest sales, stock and product line.
  • To send notifications of order status.
  • For promotions and coupons, user may opt with the setting options within the application.

    5. Security

    Coffee Residence at all times will be committed to ensure information provided by user is secure. The business shall use reasonable means to ensure that the collected data are safely & appropriately maintained and are safeguarded against unauthorized accesses, tempering, amendments and/or deletions.

    6. Account Deletion

    User could delete account from the Coffee Residence mobile application under settings screen. This action shall delete all user related information including past orders, addresses, personal inforamtion, etc.

    7. Contact Us

    If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at []